COVID 19 Resources and Responses

(current 4/13/20)


A list of COVID-19 resources and responses from the insurance carriers represented by Sullivan’s Group. This list of COVID-19 resources and responses will be updated routinely. If you need a list of our carriers, please visit Sullivan’s Group Homepage

Aetna Supplemental

Great American

Horizon Blue Cross Blue Shield

Horizon Blue Cross Blue Shield

Horizon BCBS Telemed Info

At Horizon Blue Cross Blue Shield of New Jersey, our top priorities are the health and well-being of our members, employees, and the thousands of health professionals we rely on for good care.

As the coronavirus (COVID-19) has become a global concern, Horizon BCBSNJ continues to respond to this public health issue and we will continue to provide the information and services you need.

We encourage you to get the latest COVID-19 news from credible information sources such as:

You can also call the New Jersey Department of Health 24-hour public hotline at 1-800-222-1222 or 1-800-962-1253 if you are using an out-of-state phone line.

Medicare.Gov information


Here are the important steps you should take to protect yourself from COVID-19. The CDC has several tips that all people with Medicare can do to stay healthy.

The CDC recommends that you:

  • Stay home if possible.
  • Wash your hands often.
  • Avoid close contact with people who are sick.
  • Clean and disinfect frequently touched surfaces.
  • Avoid all cruise travel and non-essential air travel.
  • Contact your healthcare professional if you have concerns about COVID-19 or if you are sick.

More Info

If you do need to see your doctor, please call them first. They may be able to use telehealth services for common office visits, mental health counseling, and preventive health screenings.


The Medicare Team

Note: You can learn more about COVID-19 and your Medicare coverage on

National Life Group

COVID-19 Update

We’re Here to Help … Extending the Grace Period for Premium Payments

National Life Group is making every effort to help those affected by the COVID-19 Pandemic and to provide some measure of financial relief in this time of stress.

As a response to these unique events, and to comply with various state emergency actions, we are extending grace periods to support our customers and ensure they have the time they need to fund their policies.

Life Insurance
National Life Group will extend grace periods on inforce life policies for 60 days from the date the premium is due. Insurance coverage will remain inforce during this 60-day period. We will allow 90 days to pay premiums due without reinstatement requirements, as long as the insured is living.

This extended grace period is not intended to change the terms of a policy or be considered a forgiveness of the premium. Rather, it is intended to grant your policyholder an extended grace period for the payment of their premium due without penalty or interest.

In cases where individual states have provided more expansive provisions (i.e., longer grace periods), we will follow those guidelines.